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IT Support Engineer Casa Grande

Casa Grande, AZ 85193

Posted: 10/09/2025 Employment Type: Permanent Job Number: 3204 Remote Friendly: Hybrid

Job Description

IT Support Engineer
Fulltime
Casa Grande, AZ (on-site)

IMMEDIATE NEW JOB OPENING for an IT Support Engineer to join our client’s team and work on-site at their Casa Grande, AZ. office.  This role will work the 9AM-6PM shift.  The IT Support Engineer will be a junior to mid-level (Field) IT Support Engineer.  This role will support the local branch office and corporate office as well as manufacturing plants; there will be some minimal travel locally.  Candidate should also be willing to travel occasionally (1-3 trips per year) to support other locations and train at the corporate headquarters.
The day-to-day responsibilities include maintaining ticketing queue, applications support, basic networking, and troubleshooting/configuration of end point devices throughout the facility. This person will also assist other team members (located at other facilities around the country) in the process of troubleshooting system-wide issues, along with execution of companywide technical initiatives. Prior involvement with backup and recovery efforts, provisioning and or deployment of new technologies is a plus.   
 
RESPONSIBILITIES:
  • Proactively monitor network infrastructure and respond rapidly to issues
  • Serve as primary contact for local pc, server, and network technologies
  • Configure and deploy workstations, servers, and network hardware
  • Work as Help Desk/Desktop Support staff to address reported issues and act as onsite support for IT projects
  • Update progress and resolution for reported issues within ticketing system
  • Create and update technical and end user training materials
  • Provide high quality support to end users

REQUIREMENTS:
  • Self-motivated, energetic, organized, and customer service focused
  • Communicate effectively to end user and other IT team members
  • Degreed professional or equivalent current certifications with demonstrable experience in supporting and troubleshooting Windows in AD environments using published and learned best-practices
  • Proven record of supporting and provisioning technical solutions
  • Possess a drive to learn and teach
  • Possess effective troubleshooting skills, be methodical and detail oriented
  • Possess desktop and desktop peripheral troubleshooting skills and techniques needed to solve complex issues (printing, applications, networking)
  • Technical knowledge of cabling installation and troubleshooting
  • Candidate must be able to carry out physical requirements of the job including the racking (lifting) of equipment, along with the traversal of ladder and elevated environments.

PREFERENCES (familiarity with):
  • Fresh Service – Helpdesk software
  • Smart devices –iPhone /iPad/ Android
  • Printer/Print server support
  • Microsoft Cloud Technology – Intune, Azure AD, O365
  • Computer – Lenovo ThinkPad / HP
  • Messaging – Microsoft Exchange
  • Collaboration – Microsoft SharePoint and Teams
  • Backup and recovery software – Acronis and Avamar
  • Switches and routers – Cisco and Brocade

**To view all of our open positions, please visit: https://jobs.alleareconsulting.com/.
 

Meet Your Recruiter

Lana Arnold
President, CEO

Lana Arnold has a diverse background in technical recruiting, business development, project management, and management. She has worked with numerous Fortune 50, 100, 500 companies as well as small start-ups across multiple vertical markets. She has experience managing large enterprise accounts as well as managing a team of recruiters to ensure quality and talent are placed on the job. To add to her industry experience Lana also has extensive experience partnering with numerous VMS systems and applicant tracking devises.
 
Mrs. Arnold holds a Bachelor's degree from Texas A&M University as well as a Minor in Professional Writing. Along with her professional career, she is always involved in a variety of networking groups and charitable organizations.

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About Casa Grande, AZ

Ready to take your career to the next level in Casa Grande, Arizona? This vibrant city nestled between Phoenix and Tucson boasts a thriving job market and an exceptional quality of life. Known for its rich cultural heritage, Casa Grande offers a blend of outdoor adventures, from exploring the ancient Casa Grande Ruins National Monument to enjoying the stunning desert landscapes at Picacho Peak State Park. With a growing arts scene, including the Pinal County Historical Museum and the exquisite displays at the Casa Grande Art Museum, there's no shortage of inspiration here. Don't miss the chance to catch a show at the historic Paramount Theatre or indulge in the local Southwestern cuisine. Join us in Casa Grande, where career opportunities await in a place where work meets play! Start your job search today.
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